Sunrise login: find the right service and account help

Which Sunrise login are you looking for?

Start with the name of the product you use, rather than assuming there is one Sunrise sign-in page for everyone. These are separate services and their credentials are not interchangeable.

• SA Health Sunrise EMR: Authorised clinical users and placement students should follow the access instructions provided by their workplace or education provider.
• Sunrise television programme: Use a 7plus account to access the streaming service. Freeview lists Sunrise catch-up on 7plus.
• Swiss Sunrise: Customers can start with the provider’s passwords and logins overview at sunrise.ch.
• Sunrise Slots: Its terms exclude Australian residents and people accessing the service from Australia. Existing account holders can consult the operator’s support page about account issues.

SA Health Sunrise EMR access

Sunrise Electronic Medical Record, or EMR, is a clinical system used in major South Australian public hospitals and some regional hospitals. The access route described in SA Health’s guidance is for authorised users; a general public login URL was not verified.

SA Health’s student factsheet says placement students need a Health Active Directory account. The Health Active Directory and Sunrise EMR accounts are distinct profiles, although they share login information. A separate SA Health desktop guide shows an EMR shortcut on a managed desktop, but that does not establish a universal login route for every facility.

If you are a placement student and have not received your credentials, contact your education provider’s placement unit. For a student password reset or account reactivation, SA Health’s placement guidance lists the Digital Health SA Service Desk on 1300 138 913. The student factsheet is dated 2023, so check current instructions with your placement provider. Staff should follow their own workplace’s support process.

Watch the Sunrise TV programme on 7plus

Freeview lists catch-up viewing for Sunrise on 7plus. The documented sign-in is for your 7plus account; a separate Sunrise programme account was not verified. Programme and episode availability can vary with rights and location.

To connect the 7plus app on a TV, follow the provider’s instructions:

• Open the 7plus app on your TV and select a video.
• On a phone, tablet or computer, open a browser and visit 7plus.com.au/connect.
• Sign in to your 7plus account or create one.
• Enter the code displayed on the TV.
• Continue in the TV app once the account is connected to the device.

Recover a 7plus account or fix a TV connection

If you have forgotten your 7plus password, use the password-reset option on 7plus. The provider says it sends a reset link when the email address belongs to a verified account. Check your junk or spam folder if the message does not appear, and contact 7plus support if the problem continues.

A TV connection code is different from your account password: it links the TV app to your account. If the code does not work, 7plus suggests signing out on the device used to enter the code and then signing back in. Consult its TV sign-in instructions if that does not help; the suggestion is not a guaranteed fix.

Swiss My Sunrise and Sunrise TV

The Swiss telecommunications provider Sunrise has several services, including My Sunrise, Sunrise mail and Sunrise TV. Its support overview distinguishes their credentials and explains which account information applies.

For the Sunrise TV app, the provider says customers can use their My Sunrise details. Depending on the account, the username may be an email address, mobile number, customer number or landline number. Those options should not be assumed to apply to other services named Sunrise.

If you are unsure which account you have, compare the product name on your bill or service correspondence with the provider’s passwords and logins overview. Use its linked recovery options for a Swiss Sunrise password reset. Whether every Swiss Sunrise account, app or content service can be used from Australia has not been established.

Sunrise Slots and Australian access

Sunrise Slots is a separate gambling product, and no connection between it and the supplied Sunrise login page was verified. Its terms prohibit use by people resident in Australia or accessing the service from Australia, so it should not be treated as an Australian login option.

The Australian Communications and Media Authority says Australian law prohibits providers from offering online casino services to people in Australia. That summary concerns the rules for providers and does not determine an individual player’s legal position.

An existing account holder with an account enquiry can consult the operator’s published support page, subject to its terms. Contacting support is not permission to gamble from Australia, and the research did not verify a current sign-in or password-reset procedure.

What to do if you cannot access your account

Before starting a Sunrise password reset, identify both the service and the kind of problem. A forgotten password, an unconnected TV and a missing clinical account may need different support.

• Check the provider: Look at your workplace instructions, bill, app or account correspondence to identify which service you use.
• Identify the issue: A 7plus TV code connects a device, while a password reset concerns the account. For clinical users, missing credentials or permissions may require workplace help.
• Use the matching support route: Contact your SA Health workplace or placement provider, use 7plus account support, or follow the recovery options in the Swiss Sunrise overview.

Keep your login details safe

Check the service name and official domain before entering credentials. For clinical access, use the route supplied by your employer or placement provider rather than an unrelated page found in a search.

Do not share passwords or authentication codes. SA Health specifically warns students not to share their credentials because actions in the clinical record are attributable to the user.

FAQ

Where is the official Sunrise login page?

There is no single verified page for every service named Sunrise. For the TV programme, use 7plus; for Swiss Sunrise accounts, start with the provider’s passwords and logins overview. SA Health clinical users should follow their authorised workplace or placement route.

Can I use Sunrise from Australia?

It depends on the service. SA Health Sunrise EMR is used by authorised people in Australian clinical settings, and Sunrise catch-up is listed on 7plus. Availability of Swiss Sunrise services from Australia was not established. Sunrise Slots’ terms exclude Australian residents and access from Australia.

Is Sunrise EMR a public patient login?

The SA Health access guidance reviewed describes access for authorised users, including eligible placement students. It does not establish a general public patient login. If you are an authorised user, ask your workplace or placement provider for the correct route.

Do I need a separate Sunrise account to watch the TV programme?

Freeview lists Sunrise catch-up on 7plus, and the documented TV sign-in process uses a 7plus account. A separate account for the Sunrise programme was not verified.

How do I reset my Sunrise password?

Use the recovery process for the account you actually hold. For 7plus, use its password-reset option; for Swiss Sunrise, use the recovery links in its account overview. SA Health placement students should follow their placement guidance or contact the listed Digital Health SA Service Desk for a reset or reactivation.

What if the 7plus TV code does not work?

7plus suggests signing out on the phone, tablet or computer used to enter the code, then signing back in. If the issue persists, consult the official 7plus TV sign-in instructions or contact its support team. This is a device-connection issue, not necessarily a password problem.